I called SA first, and then faxed the info to them that they require.. i talked to Christine in the Cust rel. department and they were extremely helpful. Be sure to get the FAX number from them because the one on their site isn't directly to CR. You will need the copy of the sales receipt and the ser # info but check with them to be sure
I faxed mine in on 1/3 and I understand it takes afew weeks to process. You will also need a way to pay for shipping...credit card # on the fax should work. Just be sure to give them the Exp date. Shipping is $6.95 from what I hear and it come Fedex. Other threads discus this better. but for 6.95 byou can't turn it down.
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