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I recently started a thread on a problem with a small crack in the slide right above the slide lock on my XD40 Service model.I called SA and told them about the problem.They told me to send it in to be checked.I bought the gun used and I told them that but still is under warranty,they told me.Well today I just recieved my brand new gun!!Talk about service they sold me.I did not even have a case for my gun now I do.
Happy XD owner in Texas. I wanted to shoot it this weekend but will be in Houston for NRA National Convention
roc1
 

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AWESOME.
Good to hear they're good about standing behind their products.

I just bought my first XD today and have been curious about their service after the sale.
 

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Springfield and Kel Tec are my two favorite gun manufacturers due to their support of the owners and how they stand behind their products. They know that when it comes to sales, it's not the ads in the magazines or the shows, but word of mouth of those of us that love their products.
 

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Nice aint it nice that they gave you no run around about the pistol being used or anything. Try getting service like that from HK.
 

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Verm said:
Springfield and Kel Tec are my two favorite gun manufacturers due to their support of the owners and how they stand behind their products. They know that when it comes to sales, it's not the ads in the magazines or the shows, but word of mouth of those of us that love their products.
Fortunately for me the 4 of the 5 guns I do own are all backed by the best customer service.

SA lifetime warranty
Taurus lifetime warranty
and SIG who's warranty service I've been told is above all.
 
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