[slim whitman]

Hello everyone -

I am a die hard Glocker for many reasons, one being that I can jump on many websites and order every internal part for my Glocks. I do not like sending guns in to be fixed for something that I could do myself with the proper parts.

I bought an XD Service in 9mm last fall and I am in love with it. SInce I have small hands, I have always felt like I was fighting the Glock to get a purchase on the gun. I shoot well with the Glocks, but they always feel like I have barely any control on the gun.

So, my question is, how is the availability of parts for the XD series? I know about the XD online store - I have contacted the owner and he told me he can sell all things internal. Springfield hesitantly told me they could sell me all of the "guts" as well, excluding frames and such.

So, what do you think? I am a platform or system type shooter - if I go XD I go all XD, and the Glocks will be gone. I am just afraid of getting a system that I cannot spare parts for - like HK and Sig.

Thanks for your time and thoughts

Slim Whitman
Michigan

 

[Man_In_Camo]

You have already confirmed that spare parts are availalbe from at least two sources.


So now whats your question?

 

[j2fast]

Old School from pistol-gear.com and Rich from Canyon Creek would proably be good sources for info. I believe from what I've read on this forum that they both shoot XD in competition (IDPS & USPSA respectively).

Don't know how often Rich is here but Old School is on about every day I believe.

 

[FatMatt1981]

ajames would also be a good person to have in mind wouldn't ya say?
The nice things about XD's is that even though you may have to send it off to be repaired...they'll pay for shipping, and include the cost of parts etc. Then warranty the parts and service I'm sure.
Even though you can get spare parts for yourself, you will still have to wait ahile for shipping, but have to shell out dough for everything.
Might as well have someone else do the work, and provide everything else.....being they built the thing! :wink:

 

[Snake-eater 1]

Well, the tip of the firing pin in one of my XDs broke last week, and SA will not sell me a replacement. They tell me it's a liability issue. They won't sell firing pins for their 1911s either, same reason. They will, however, pay for the shipping to/from their service dept. This means about $60 in shipping (must go overnight), cost of the part, cost of their service tech's services, cost of their lawyers' services to come up with this stuff, etc. Oh, and about 3 weeks time, at a minimum. I figure it's going to cost them in the neighborhood of $100 to fix a gun that I have already taken the broken part out of and swapped with another gun, cause I want my favorite XD runnin' right! And, I don't even lay this at the feet of SA, it's the lawyers and the "victimized" American public that makes this nonsense necessary. All this for what, a $10 part?

End of rant :x

 

[[TASF]Overkill]

I don't understand the business model of a growing company that has a lifetime warranty on a product that will always have something wrong with it... I mean, a large number of people have finish issues, and a few people will have some kind of break/reliability/wear issue. Given the cost of shipping, replacement, refinish, repair, etc... Over time, it seems that unless they ALWAYS sold more and more of the product, there will be a point where they are fixing more of the product than they are selling... Where's the value in that?

Lifetime warranties are great for you and me, but seem like a huge burden for a company... Especially when customers expect it to be "unlimited".

 

[synchro]

Overkill]I don't understand the business model of a growing company that has a lifetime warranty on a product that will always have something wrong with it... I mean, a large number of people have finish issues, and a few people will have some kind of break/reliability/wear issue. Given the cost of shipping, replacement, refinish, repair, etc... Over time, it seems that unless they ALWAYS sold more and more of the product, there will be a point where they are fixing more of the product than they are selling... Where's the value in that?

Lifetime warranties are great for you and me, but seem like a huge burden for a company... Especially when customers expect it to be "unlimited".

The thing is, on this board you are seeing only a vocal minority of the owners of XDs. my buddy who manages a local shop says he sells atleast, 25-30 XDs every month, probably more. not all of those people are on this board. same for most gun shops. So when you play a pure numbers game, the people who have had troubles on this board are ones that many times have sought out help and found this board. or are simply vocal about it. there are thousands (maybe even tens of thousands) who have had no problems. my XD9 is coming up on 5000 rounds through it with no problems (knock on wood).

So like I said, on this board i really think we are seeing a very small vocal sample, statistically speaking.

 

[invssgt]

This notion of shipping firearms in for the replacement of drop-in parts is bullshit, in my book. I don't buy guns to make FedEx rich. When the feds started requiring "overnite only" on handgun repairs, I implemented a personal policy that simplifies the process.... If I ship a new gun back to the factory, it's for a refund- period.

Won't sell you a firing pin for "liability reasons"? More bullshit. Lots of folks make and sell 1911 replacement firing pins... I guess we'll have to find an aftermarket supplier to help us with the XD too, since SFA has their heads up their collective asses on this one.

Think I'm gonna e-mail this string to Brownell's.

 

[Nickle1]

Hell, all you need to do is find a good tool and die guy and show him the old part. Guns are not rocket science, just basic mechanics. I'm actually building a frame in my cad software, then going to grow it in a high denisity abs plastic. Us jewelers have all the cool toys :lol:

 

[invssgt]

I have turned out firing pins (but not for the XD- yet) on a drill press using files, when I had to do it; finding good rod stock is the key. Brownells does make a genuine effort not to sell junk, and if they contract XD pins, I'm betting that they will be well made & properly heat-treated.