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Discussion Starter #1
I hava and XD9 Service model with black finish.

The problem occurred several weeks ago when I was out shooting. With the 2nd to last round in the pipe, I noticed the pin that is just below the muzzle (sorry, I don’t know the technical name for this part) was sticking out a few inches and it was crooked. I also noticed that the slide had not returned completely to the forward position after discharging the previous shell. I immediately dropped the magazine (it had just one round in it) and tried to clear the round in the pipe by racking the slide. However, I could not with all my effort pull back the slide. It’s like something was wrong with the spring. Knowing that there was a live round in the chamber, I decided to clear it by firing it. It fired, but did not discharge the shell. Now I had a shell lodged in the chamber. I took the gun home and with much effort was able to get the slide back just enough to release that shell. However, I could not get the slide back far enough to field strip it and find the problem. So I shipped it off to Springfield. Dawn predicted a 2 week turn-around. As long as I was sending it back, I asked them to look at the finish since I'd experience some surface rusting. Dawn said they would likely refinish it.

3 weeks passed and I called to see what was up. I spoke to John. He did some homework and called me back with a status. Without knowing exactly why, he found out that they were planning on replacing the pistol entirely! I was a bit shocked. Perhaps they couldn't get it taken apart either. I don't know. What I do know is that I'm getting a brand new pistol. It sould arrive at my house in 2 weeks (possibly sooner).

As long as I was getting a new pistol, I asked if they could send a bi-tone so I don't have to worry about rust. They said they would not do that since the MSRP is higher for a bi-tone.

Do you think they'd be willing to send an XD40 instead of the XD9??? Same MSRP, ya' know.
 

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Count your blessings as is. Be happy they are sending you a new one..Take the gift and run. It could have turned out a hell of alot worse.
 

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How many rounds did you shoot through your pistol? Was it new?
 

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ajamesp51 said:
The bi tone rusts just as bad sometimes as the stock finish.
WHAT?!? :shock: since when? i know ive been gone from the forum for awhile, but have the bitones started rusting too?
 

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Discussion Starter #7
TeamXD said:
It could have turned out a hell of alot worse.
How so? The worst case scenario was they fix it and send it back. That's all I expected. The fact that they decided to replace simply tells me that it was so messed up that fixing it wasn't worth their time. In that case, they are doing exactly what any of us would expect. No more, no less.
 

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Discussion Starter #8
hobocircus said:
How many rounds did you shoot through your pistol? Was it new?
The gun was purchased new in December 2004. Since then I put 2,850 rounds through it.
 

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Thanks for the information. Looks like you got a lemon :(

I hope your next one is better.

Good luck, safe shooting 8)
 

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Arrowman said:
ajamesp51 said:
The bi tone rusts just as bad sometimes as the stock finish.
WHAT?!? :shock: since when? i know ive been gone from the forum for awhile, but have the bitones started rusting too?
Yep. No matter what I did with my BiTone it would show surface rust. Daily wipedowns with CLP...Blue Wonder Armadillo "Raincoat"....nothing worked. That's half the reason I sent it to Canyon Creek.
The rusting BiTones are the exception and not the rule but it is happening.
 

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How does the rust on the bi-tone look? Is it obvious or barely there.

I have what MIGHT be a little bit of rust on the slide serrations where your suppose to grip the slide to rack it back. I see some stuff where the serrations make a 90 degree angle. I don't think its rust but it doesn't wipe off very easily.
 

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Hmmm unless you have an FFL Springfield will need to ship it to an FFL (perhaps where you purchased the gun from initially). If they simply replaced the slide elements and send you the original frame, then they can send it bcak to your house.
 

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Discussion Starter #13
Margana said:
Hmmm unless you have an FFL Springfield will need to ship it to an FFL (perhaps where you purchased the gun from initially). If they simply replaced the slide elements and send you the original frame, then they can send it bcak to your house.
I asked them about this, and they said it wouldn't be a problem to ship it directly to my house (I don't have an FFL). I'm not sure I believe them. We'll see.
 

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jkswiss said:
How does the rust on the bi-tone look? Is it obvious or barely there.

I have what MIGHT be a little bit of rust on the slide serrations where your suppose to grip the slide to rack it back. I see some stuff where the serrations make a 90 degree angle. I don't think its rust but it doesn't wipe off very easily.
Thats where my Bi-tone rust, but only in this ungoodly heat and humidity. I wipe it done every day or so and its fine.
 

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Any FFL can return the firearm back to the sender. Also he did not get a lemon pistol his guide rod assembly broke. Pretty interesting this is the first one I know of from a subcompact.

 

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Why not just send the original pistol back with a new guide rod?
 

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Discussion Starter #17
ajamesp51 said:
Any FFL can return the firearm back to the sender. Also he did not get a lemon pistol his guide rod assembly broke. Pretty interesting this is the first one I know of from a subcompact.
It was a service model, not a subcompact.

BTW... I spoke with Megan today. She said they would be happy to Armory Kote the new XD9 under warranty. So, I have brand new XD9 in black Armory Kote on its way to my porch. :p

This is my first pistol. Like all of you who know what it feels like to be bitten by the firearm bug, I will be buying more. I always wonder if I want more XD's or other types of auto pistols. I have also considered a 1911. Based on this experience I've had with Dawn, John, and Megan, why would I even consider anything but Springfield???

Needless to say, I am very impressed. Sprinfield has exceeded my expectations. It is experiences like these that produce lifelong loyalty.
 
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