That is all I am doing...making sure others are aware. When I made the purchases back at the first of the year, I read the reviews and for the most part the reviews were decent enough for me to throw some money at them. But in the past 3 months I have received horrible service from them regarding this issue and now I see that others in the past 3 months are experiencing the same service issues. Had I read the reviews that were available during these 3 months, I would have never made the purchases. Sticking with my other AKs that I have.Sounds like he's doing everyone a favor and making sure that others know what they're jumping into before buying from that manufacturer/vendor.
That means that their quality sucks. Mistakes and issues I can understand, having to pay to fix a weapon that was delivered screwed up is unacceptable. This is why I also inspect the weapon BEFORE I fill out my paper work and FFL transfer. They are a joke, period.From what I can tell IO has some serious quality control issues. I have an IO AK as well. When I got it I noticed the mag release was gunked up with what looked like very fine sand that was preventing it from moving forward all the way after to keep the mag in place (had to be pushed forward manually). I took it to a gun smith to see if there was a way to take it off to get a better cleaning. When he pushed it forward to look at it the spring literally broke in two. He recommended sending it in because of their lifetime warranty.
I also spoke to Keith and he told me to ship it to them. They would not cover shipping costs however. I spoke with him several times via email and phone trying to find the best way to get it to them and each time he gave me a completely different answer. I finally found the cheapest way to get it to him (UPS for about $20 each way) and he said that would be fine, that it would take a week to get there, then another 3-4 weeks for them to look at it then another week or so to get it back to me (at least 5 weeks total). In the meantime I would be without my rifle that entire time and I hadn't even fired it yet. I took it back to my gunsmith and he said he would have it done in 3 days for $50. Screw IO customer service. Three days later I got the call, went and picked it up and it has worked like a dream ever since.
The rifle itself is a fantastic rifle. Their quality is hit or miss evidently and their customer service is complete bogus. I would say IO is a gamble but if you can find one that is put together well and there are no problems with it then they are a fine rifle to own.