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17 Posts
I sent in my paperwork to get my 3 free mags. I wanted to start this thread and find how long its taking everyone to get there mags.It has been only 5 days for me 
gear up mags
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31 Posts
It took mine around 8 weeks :-(
Joined
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503 Posts
Since I bought my XDm .45acp online and picked it up at an FFL, I had multiple receipts. I had created a .pdf file with all of the receipts, but when I went to submit the promo online, I saw that SA's website would only upload one .jpg image. I then printed copies of the receipts and claim form and simply mailed them last weekend. I got an email from a rep at SA last night that said SA received the partial promo claim that I had started online. The rep asked me to send her an email attachment of the receipts and she would complete my submission. I explained my situation in my reply and attached the .pdf to the email, thinking that it might speed up the process. I got a reply from the rep this morning stating that they received my attachment and have completed my claim. The email stated that I should receive "the package in a few weeks." I'm not sure what a "few weeks" is exactly, but I'm excited and REALLY, REALLY impressed with SA's customer service. The XDm .45 was my first Springfield, and I am really pleased to see that SA's customer service is just as good as reported from other owners.
when I did the upload option I got the e-mail confirmation before I could upload the receipt
the problem I had was I scanned the receipt but it was a pdf and they only wanted a jpg. so by the time I got it converted and upload the confirmation number had been e-mailed to me
but when I uploaded the receipt I got an error and it said to mail a copy of the receipt
the problem I had was I scanned the receipt but it was a pdf and they only wanted a jpg. so by the time I got it converted and upload the confirmation number had been e-mailed to me
but when I uploaded the receipt I got an error and it said to mail a copy of the receipt
Joined
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17 Posts
Yes
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17 Posts
I got my free mags today!!!!!!!!!!!!!!!!!!!!!! 6 days now thats quick
Joined
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17 Posts
Open the box last night and everything looked good! Thanks sa
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13 Posts
I submitted mine online 09\09 in the am. A six day turn around would be great! I will post again when received.
Dave
Update:
Received mine today, 09\20. Thank you Springfield Armory, this promotion really helped me make the decision to purchase my second XD45. I had been thinking about getting a 4" Service model since my wife gave me a 5" Compact Tactical for my birthday in April.
Dave
Update:
Received mine today, 09\20. Thank you Springfield Armory, this promotion really helped me make the decision to purchase my second XD45. I had been thinking about getting a 4" Service model since my wife gave me a 5" Compact Tactical for my birthday in April.
Joined
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503 Posts
I got a confirmation email from SA on the morning of the 8th (last Thursday) stating that my promo had been processed, and the UPS guy just dropped off the package. Four working days turn around??!!! I am sooooo stoked about the response from SA!! I was planning to take my new XDm .45acp to the range for the first time tomorrow, anyway. Now I can break in all five mags!!!! WOOHOO!!
Joined
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82 Posts
Bummer! I just took delivery of my new XDSC40 on Aug. 28 so I'm SOL. Is this an annual thing?
I was in the same boat as you, bought my xd SC on the 26th. I submitted the form anyways, might work, might not, what have you got to lose by trying? I just picked up a new xd40 service model today, at least I will get 3 mags, maybe 6?
Joined
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95 Posts
I'm new here, just picked up my xd9 4" Tuesday. I submitted the online form on 9/8/11 and called this morning to check status. The guy was really friendly and said it should be shipping by Tuesday. Can't wait to get extra mags!
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