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i called springfield today to ask about some warranty work. the lady on the other end sounded very unsure of her answers so i thought you guys could help her answer some of my questions.
i asked her about refinishing under warranty. she said that it would be the same exact finish that came with the gun. is this true? i thought they offered a new armory kote (or something like that). she said she has never heard of it. does anyone know what kind of finishes they offer?
also, i asked her about mailing. i asked her if the entire firearm is required or just the upper. again she couldnt answer me. all i want to do is get the slide refinished, do i have to send in the whole firearm to do that?
thanks in advance.
i asked her about refinishing under warranty. she said that it would be the same exact finish that came with the gun. is this true? i thought they offered a new armory kote (or something like that). she said she has never heard of it. does anyone know what kind of finishes they offer?
also, i asked her about mailing. i asked her if the entire firearm is required or just the upper. again she couldnt answer me. all i want to do is get the slide refinished, do i have to send in the whole firearm to do that?
thanks in advance.