[TBS1911]

About a month ago I purchase a Blackhawk CQC belt for CC purposes. At first I was highly pleased with the belt. Now, however, I am not.

Was putting it on this morning as usual, went to secure it, and the buckle snapped. No forewarning, just a "clink" and the buckle was on the floor. The pics will explain better than I can.

Needless to say, I am no longer impressed. Blackhawk will be hearing from me tomorrow.

 

[gthrift]

That sucks. I'm really not that impressed with mine either. My buckle didn't break but the leather loop that holds the excess belt did break off on mine. I guess I just need to suck it up and buy a good $80 gun belt.

 

[TBS1911]

Yea, my next belt will be a crossbreed.

 

[UtahPI]

Never had a problem with BH, I would bet they willstand behing the product, let us know.

 

[TBS1911]

So I called Blackhawk today... Must say that while not impressed with the belt failure, I am VERY impressed with Blackhawk's customer service. The lady said they would be sending me a new one and to just toss the old one. She apologized numerous times for the failure.

A+ on the customer service

 

[hobie16]

Good to herar about their customer service.. my belt is enroute to my house

 

[gthrift]

So I called Blackhawk today... Must say that while not impressed with the belt failure, I am VERY impressed with Blackhawk's customer service. The lady said they would be sending me a new one and to just toss the old one. She apologized numerous times for the failure.

A+ on the customer service

WTF? I'm going to have to give them a call. I tried emailing and it took me sending two emails to hear back from them. It was 4 days from the 1st email before I heard back and then about 5 back and forth emails before they wanted me to send the belt back on my dime for RMA. Maybe I'll get better service over the phone.

 

[ron mexico75]

What the hell is the buckle made of, Aluminum?

I guess you can't complain due to the service received but why the hell did it just break?

I got mine off the recommendation of another member on this site.

http://www.bullhidebelts.com/

 

[KNO3]

So I called Blackhawk today... Must say that while not impressed with the belt failure, I am VERY impressed with Blackhawk's customer service. The lady said they would be sending me a new one and to just toss the old one. She apologized numerous times for the failure.

A+ on the customer service

My experience with BH's customer service has been very positive too.