I received my gearup package today. I submitted the claim on 9/13 (online) so less than a week between submission to delivered! I did receive both a gearup confirmation email and a couple of days later a shipping notification with tracking number.
I had purchased the XDs 3.3 45 ACP and for the gearup promotion I received one 7-round mag (with pinky extension sleeve), two 5-round mags and one mag holder.
In addition the gear was in a small padded hardcase that is the perfect size for the XDs and two mags.
All in all a fantastic promotion and great service from Springfield.