Stay away from PistolAccents.com for Assessories..

Discussion in 'Springfield XD/XD(M) Accessories' started by 2237, May 12, 2011.

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  1. May 12, 2011 #1
    2237

    2237 XDTalk Newbie

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    Hey Guys,

    Back in March I decided to do business with PistolAccents.com after reading some posts on this form.

    Had a horror story of an experience with them. Placed an order back in March on a Lone Wolf Barrel and KCI magazine that were both shown as "In Stock and Ready to Ship". After a week with no package or even shipping notice I e-mailed them. I then recieved the barrel 2 weeks later which was shipped straight from the manufacturer, thus it was not "in stock and ready to ship". At this point I tried to call the company to cancel the rest of the order but never recieved a call back. Finally, in early May I received my "in Stock and Ready to Ship" KCI magazine.....2 months later....horrible business practices...stay away from these guys and their "free priority mail shipping" promotions.
     
  2. May 13, 2011 #2
    ghost--scout

    ghost--scout XDTalk 2K Member Founding Member

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    Nice first post.
     
  3. May 13, 2011 #3
    Bermanator

    Bermanator XDTalk 100 Member

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    +1.
     
  4. May 13, 2011 #4
    SkilSaw

    SkilSaw XDTalk Member

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    Same thing happened to me with my PRP trigger kit
     
  5. May 13, 2011 #5
    jimdanos

    jimdanos XDTalk 20K Member

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    Thanks for the heads up and welcome from Louisiana.
     
  6. May 14, 2011 #6
    pistolaccents.com

    pistolaccents.com XDTalk Newbie

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    Sorry you feel that way.. I would like to address your post. First welcome !
    Now: We try to keep an accurate inventory but at times its hard. We can only go by what the mfg shows. Lone Wolf Barrels move in and out so fast its hard to keep them in stock, especially the black oxide barrels. Now we dont show "IN STOCK" we show "available for shipping".. What may of happened is when you placed your order the system didnt default to "2-3 Week Delivery" or "Ships after "XXXXX" because the inventory was off and yes it does happen. So we then put your order into "On Hold waiting for MFG delivery" an email goes out to notify you.. If you didnt get the email sorry about that. Now we did a "drop ship" because we were notified that the barrels were coming down the pipeline to fill our backorders. Because of the lenghth of time to get from the mfg to us then you would take longer we decided to have the barrel drop shipped. Now as far as your magazine. We usually carry the KCI's in stock and they do sell quickly. We opted not to send the magazine until the barrel was ready to ship. But because of the time in between we ran out of the mags and they went on backorder. Was it a screw up ? possibly on our end. But we dont make the product so its kinda hard to stay on top of the mfg's. As of today the Glock 21 black oxide barrels are still on back order. We do have customers waiting and do respond to their emails. We are given a specific date like they will ship after e.g "05/01" But at times it takes another 2 weeks.. As for your statement we offer "Free Priority Shipping" we never stated that.. We do offer promo codes for forums for free shipping , But we never ever stated it was "Priority" mail.. But 99% of our orders do go out that way. As far as a "horror" story I dont think so, its a case of Gun Products are in big demand, Mfg's dont send out red alerts of product not in stock.. This happens alot when you are buying and selling specialty items. I can check stock now for something and a hour later its on backorder. I purchase items from other places for my personal use and yes I have to wait at times.. Again sorry if you feel neglected you can contact me at sales@pistolaccents.com to discuss this further.. We also try not to do multiple shipments when you use free shipping codes. Priority to Arizona does get expensive..And yes the KCI magazine that you ordered did go on backorder when I direct shipped the barrel to you .. :D As of today conversion barrels are also a hi demand item and constantly showing in stock and delayed shipping..
     
    Last edited: May 14, 2011
  7. May 14, 2011 #7
    ghost--scout

    ghost--scout XDTalk 2K Member Founding Member

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    I hate when people register on forums for the sole purpose of trashing another forum or business. Effing stupid.
     
  8. May 14, 2011 #8
    Bonehead

    Bonehead XDTalk 15K Member

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    I think most people that read this thread will more than likely see its not much of a problem. yeah it sucks to wait but he got his stuff and it sounds like good stuff.

    I don't see how people get all bent out of shape over waiting for a delay. he acts like you robbed him or something. :rolleyes:
     
  9. May 14, 2011 #9
    Spooled

    Spooled XDTalk 500 Member

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    TBH i would have been unhappy if something that said in stock ready to ship really wasn't.
    To me it dosnt matter i rarely order stuff online and before i do i always call to make sure its in stock.
     
  10. May 14, 2011 #10
    Pit Boss 71

    Pit Boss 71 XDTalk 100 Member

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    Are you being sarcastic here because just 4 posts down you say how you hate guys like this that register just to trash? :)

    Anyway, we now have both sides of the story and it does seem like the OP did go a little overboard but there was no communication coming from the seller telling the buyer why it was taking so long. Now is a week too long to wait for something you ordered? No, but 2 months is excessive unless you know the item is backordered.
     
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