Another unhappy customer

Discussion in 'GrabAGun.com' started by Gmcadoo, Dec 27, 2012.

  1. Dec 27, 2012 #1
    Gmcadoo

    Gmcadoo XDTalk Newbie

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    I ordered 2 sig 220 1911 from grabagun on 12/17/12. They charged my card that day. Order says still processing. If its still processing, dont charge the card!
    I have tried calling multiple times and phone disconnects after 5 min of hold. Multiple emails.
    I have ordered many times in past from them without problems.
    Pretty frustrated right now.
    G

     
  2. Dec 27, 2012 #2
    CoastieRon

    CoastieRon XDTalk 100 Member

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    I'm willing to bet this is a case of overwhelming sales like every other dealer on-line as well as B&Ms
     
  3. Dec 27, 2012 #3
    Chicago2VP71

    Chicago2VP71 XDTalk 3K Member

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    They are probably flooded with orders due to the gun/ammo scare. You're not the only one who is waiting on items to be shipped. Relax I'm sure in time they will get to you. If you're that upset about it you can always call your credit card company and dispute the charge.
     
  4. Dec 27, 2012 #4
    Knightslugger

    Knightslugger XDTalk 10K Member

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    Allow them time to process your order. It's mail order. If you wanted it sooner, you should have walked to a gun store and paid the premium.
     
  5. Dec 27, 2012 #5
    drcreepyfoot

    drcreepyfoot XDTalk 100 Member

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    Yeah, I work down the street from where they are actually located. I stood in there while buying (oddly enough, an XD-M 4.25 9mm) last week, and their phone rang non-stop for the time I was in there. They were amazingly packed for their small store front. I've purchased a few items from them (for me, it's great, I just walk in and pick it up :razz:) and have had great experience.

    In fact, their system is so backed up, I got an email from their inventory system stating my XD-M was ready for pickup 3 days after I walked out of the store with it.

    Hang in there.
     
  6. Dec 27, 2012 #6
    jtelli71

    jtelli71 XDTalk 100 Member

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    GMCadoo - I've ordered a few guns from Grabagun over the last few months without any prob's. They've been wonderful to work with. With the holidays and panic buying, this may have caused some delays. I'll PM you the guy I work with over there. He's been great.
     
  7. Dec 27, 2012 #7
    Gmcadoo

    Gmcadoo XDTalk Newbie

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    Yeah i am sure they will get to it sometime.
    I dont mind waiting if they hadnt charged my account while they were processing.
    Gmcadoo
     
  8. Dec 27, 2012 #8
    Knightslugger

    Knightslugger XDTalk 10K Member

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    are you sure its a charge and not a hold?
     
  9. Dec 27, 2012 #9
    Chicago2VP71

    Chicago2VP71 XDTalk 3K Member

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    It's probably a hold or pending charge not an actual charge. They do that so when the gun is shipped out they don't get screwed on you not paying. Pretty common.
     
  10. Dec 27, 2012 #10
    Gmcadoo

    Gmcadoo XDTalk Newbie

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    No jtelii gave me a different email and brent at grabagun took care of it
    Thanks brent and jtelli
     

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