Originally Posted by avenger
There was a dealership in Columbus a few years ago who would call people "to confirm appointment" if it had been more than 4 months since their last oil change. They were hoping people would decide to go ahead and schedule an oil for real if they were reminded.
One of the local stations blew the whistle on them after the dealership scaled back their ad purchases...
my mother was telling me her dentist got her this way today. "called to remind" so mom took lil sister in too.
of course they found work to the tune of like 750 out of pocket her insurance wont cover.
mom was like "why do you suppose they would call me and want to make an appointment today"
I was like because you pay. you stress out hard about paying until its finished and they like out of pocket the money.