Originally Posted by rfontes
yeah their car stereo components suck too. i always stuck with alpine or kenwood. for home electronics, panasonic.
They do suck, even before they break.
As far as their other products, they seem to be good......until about one month after the warranty expires, then they fall to pieces, burn up, or just won't function.
Funny story on the 63" DLP. It was about 1 month out of warranty, and all the pixels started turning blue. Like 40% of the picture was just blue. Customer service absolutely refused to do anything. I could take it in and have it fixed for $800 was their answer. Paid $2500 for this thing 3 years prior.......
Well, fast forward about a year or two, I am looking around online and come across a tidbit about a Sony extended warranty on my model of TV due to blue pixels all over the screen. YAY!!! I get my TV fixed!!!
Nope. By the time I saw that and called them the extended warranty had expired also. "But I called you 2 years ago with this issue!!!" LOL. They don't give a crap.
Sold my $2500 TV to someone for $100. You could still watch TV. It was just a very blue picture.