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#24 | |
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XDTalk 100 Member
Join Date: Sep 2005
Location: Goodyear, AZ
Posts: 169
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I just ordered a Blackhawk trouser and duty belt from them last night and this morning had an e-mail telling me they had "just run out" of stock.
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Whether its Vikings, Mastiffs or 45ACP - Ya gotta love big raw power. Last edited by AZRaptor; 08-02-2009 at 09:44 AM. |
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#26 |
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XDTalk 100 Member
Join Date: Apr 2009
Posts: 141
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I have seen that letter before.
It's funny too that when I use the online chat there to inquire about whether an item is in stock it's usually, "we have one left." Why do I not believe that and think that I will get that letter again..... There's not a single reasonable justification they can use for not having the ability to show whether items are in stock or not. Other online retailers do it all the time. I think it's just like you said, they don't keep much in stock and order when you order. Do they save money by doing that? Sure. But it's poor customer service. I'd rather spend a few more dollars on a company I feel I can rely on. |
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#27 |
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XDTalk 100 Member
Join Date: Sep 2005
Location: Goodyear, AZ
Posts: 169
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Many e-tailers run a virtual shop where the order is placed with the supplier and dropshipped directly to the customer without it ever hitting their docks (if they even have docks). I know when I worked for one of the big national/international computer distributors we used to offer a service like that to our resellers. The enduser could order from them, it would place in our system and we would print the resellers packing slip and return address label and ship it directly to the end user with no indication we were ever involved. It was a pretty smooth setup, but I suspect not all industries set it up perfectly.
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Whether its Vikings, Mastiffs or 45ACP - Ya gotta love big raw power. |
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