Springfield Custom screws up BIG TIME

[Objekt]

Originally Posted by DJDan

Yeah...this is just freaky. I'll be interested to know what actually happened.

Did the shipping box you used have your buddys address on it or something of that nature?

No, it was a previously unmarked box. My address was clearly written on both the FedEx shipping label that went on it, and the order form enclosed. This is one reason I keep copies of such things.

It's possible that SA once had a customer who lived where my buddy now lives, but I sure don't know how they pulled that address out of their ass & associated it with my name. Go figure!

[Objekt]

Originally Posted by JoshGrrrr

SA has no clue what this other person has done to the receiver while he had it. What if he damaged it? I'm sure they want to check it out before sending it to an already pissed off customer. Imagine how pissed he'd be if he got it back from the other guy and something was screwed up. Who do you think he'd blame? Not the other guy. He would be even more pissed at SA. I think having it shipped directly to the owner from that random guy is not only potentially unsafe, it just wouldn't be very smart from a liability standpoint.

That's a good point, and probably summarizes the reply I will get from SA Custom tomorrow morning.

While I can understand why they would want to do it that way, it's still an extra 1-2 weeks I'll have to wait. "Never" is a long time, but it would take a lot to convince me to do business with SA Custom again.

[Objekt]

Originally Posted by VAXDGUY

Statistically speaking, there's no way in hell SA could combine party with random name and party at random address and have the two parties know each other.

In spite of your allegedly exhaustive knowledge of statistics, it is clear that SA found a "way in hell" to combine my name with somebody else's address. That the address happens to belong to a friend of mine means nothing more than that SA got "lucky."

Originally Posted by VAXDGUY

Sounds like somehow you're the point of failure here, not SA. I have better odds of winning the lotto while being hit by lightning than SA "randomly" shipping your slide to someone you happen to know.

SA screwed up, yet you insist that they didn't. Why? The mere fact that I once lived in the same city they happened to ship my slide to is of no relevance, and does not get them off the hook. Maybe if they'd shipped it to one of my previous addresses, you would be on to something. No, wait...you would still be wrong, since I clearly wrote my current address on both the order form, and the box I used to ship my slide.

I can't imagine why you would attempt to blame me for SA's screwup. Your assertion is frivolous and ignorant, yet mildly amusing.

[happygunner]

I would not be surprised if S.A. ships it to Vandenberg AFB next.

[VAXDGUY]

Originally Posted by Objekt

In spite of your allegedly exhaustive knowledge of statistics, it is clear that SA found a "way in hell" to combine my name with somebody else's address. That the address happens to belong to a friend of mine means nothing more than that SA got "lucky."



SA screwed up, yet you insist that they didn't. Why? The mere fact that I once lived in the same city they happened to ship my slide to is of no relevance, and does not get them off the hook. Maybe if they'd shipped it to one of my previous addresses, you would be on to something. No, wait...you would still be wrong, since I clearly wrote my current address on both the order form, and the box I used to ship my slide.

I can't imagine why you would attempt to blame me for SA's screwup. Your assertion is frivolous and ignorant, yet mildly amusing.

You're looking at that backwards. If they had shipped to your PREVIOUS address it's most likely SA's fault.
Since they didn't, and it to was a person you happened to know....there's no way out of the 300 million people in the US that that could have happened.

Frivolous? Ignorant? Hardly. I'm not attempting to blame anyone. I'm rationally analyzing the situation, and having taken statistics and having slept in a Holiday Inn it's not a bad analysis.

[dosei]

Originally Posted by VAXDGUY

You're looking at that backwards. If they had shipped to your PREVIOUS address it's most likely SA's fault.
Since they didn't, and it to was a person you happened to know....there's no way out of the 300 million people in the US that that could have happened.

Frivolous? Ignorant? Hardly. I'm not attempting to blame anyone. I'm rationally analyzing the situation, and having taken statistics and having slept in a Holiday Inn it's not a bad analysis.

Shipping to the wrong address is the shippers fault...period.

And since anything from infinitely small to infinitely large can be expressed mathematically, everything is statistically possible (using the laws, or should I say absence of laws, in chaos theory), since statistics are just math equations. For instance, the probability of something happening that has never happened before could be expressed as "1 in infinity". But given the fact that throughout history, things have happened that had never happened before, the odds are actually much greater than that (to the point that one could say this was inevitable).

[TheXDkid]

Originally Posted by dosei

Shipping to the wrong address is the shippers fault...period.

And since anything from infinitely small to infinitely large can be expressed mathematically, everything is statistically possible (using the laws, or should I say absence of laws, in chaos theory), since statistics are just math equations. For instance, the probability of something happening that has never happened before could be expressed as "1 in infinity". But given the fact that throughout history, things have happened that had never happened before, the odds are actually much greater than that (to the point that one could say this was inevitable).

^shows knowledge of statistical anaylysis....... this is the same concept people use to count cards in blackjack.... long story but same concept

[VAXDGUY]

Originally Posted by dosei

Shipping to the wrong address is the shippers fault...period.

And since anything from infinitely small to infinitely large can be expressed mathematically, everything is statistically possible (using the laws, or should I say absence of laws, in chaos theory), since statistics are just math equations. For instance, the probability of something happening that has never happened before could be expressed as "1 in infinity". But given the fact that throughout history, things have happened that had never happened before, the odds are actually much greater than that (to the point that one could say this was inevitable).

Very true, but if you factor in how finite the quantity of guns SA ships, inevitability isn't quite so inevitable.

[Miguel]

OK, I hated stats class. I just want to see how SA corrects things, and what their explanation for what happened.

[Objekt]

I haven't received a reply from Springfield, but I did get a note from my buddy yesterday, saying UPS had picked up the package as scheduled.

Here's what should happen after that:
Today: Springfield receives the package from UPS via overnight service, inspects it, repacks it, and ships it out again.
Tomorrow: UPS overnights it to my door.

From prior experience with UPS, I know full well they'll try to deliver when I'm not home, and I'll end up having to drive to their @#$%&* depot to pick it up, even if it is overnighted.

I'll post again with what actually happens. Once my slide is back, I am at minimum going to write Springfield to ask for my $8.95 shipping and handling fee to be refunded. This is ridiculous.