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Old 01-30-2007, 12:20 PM   #1
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I thought it got here today.........

I returned home today to find a FEDEX Ground package at my door, I picked it up & when I got inside I noticed the package had been opened before. I looked inside to find just the packing slip without the sights!!! First of all I'm pretty ticked that FEDEX leaves the package at the doors when no is home to accept it. Now this is a problem for me, I needed them for my XD45, but now I have to do all of this paper work to find out if FEDEX will pay for them so I can get another set. Has anyone else had these problems before?
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Old 01-30-2007, 12:45 PM   #2
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Quote:
Originally Posted by 184SFS
I returned home today to find a FEDEX Ground package at my door, I picked it up & when I got inside I noticed the package had been opened before. I looked inside to find just the packing slip without the sights!!! First of all I'm pretty ticked that FEDEX leaves the package at the doors when no is home to accept it. Now this is a problem for me, I needed them for my XD45, but now I have to do all of this paper work to find out if FEDEX will pay for them so I can get another set. Has anyone else had these problems before?
All this stupid shipping companies do this. Despite intructions otherwise, they have left everything I have ordered in the last few years on my front step. I once had to go to their centers to get computers, and even a lowly cheapo telescope, but now the jerks are leaving clothing, $3000 in speakers, $800 receivers, XD mags, My wife Mary Kay supplies, etc. I have been lucky, but one day I'm expecting to find what you did.

Contact the vendor, you are not supoosed to pay for something you never got.
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Enjoying my XD .45ACP Tactical. need to break in my 870, and my wife's XDSC9.

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Old 01-30-2007, 05:35 PM   #3
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184SFS,
Sorry for your troubles. I'm sending you another set tomorrow so you'll have something to use while we work this out with FedEx.

--Chaim
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Old 01-30-2007, 06:00 PM   #4
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Kudos to Leibster! Now that is good customer service.
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Old 01-30-2007, 06:23 PM   #5
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184SFS,
Sorry for your troubles. I'm sending you another set tomorrow so you'll have something to use while we work this out with FedEx.

--Chaim
Thanks alot, I look forward to doing more business with you in the future. I finally got home from my surgery, so I can now get the forms complete to have FEDEX repay you for the lost items. I'll see you all on here alot for the next few days of recovery.
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Old 01-30-2007, 06:27 PM   #6
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Like we say in Hebrew, "Refuah Sheleimah!", (which means a complete and speedy recovery!)

Feel good,

--Chaim
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Old 01-30-2007, 06:27 PM   #7
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Originally Posted by 184SFS
Thanks alot, I look forward to doing more business with you in the future. I finally got home from my surgery, so I can now get the forms complete to have FEDEX repay you for the lost items. I'll see you all on here alot for the next few days of recovery.
Good luck, Buddy!......and, THANKS for your service!!!

Last edited by akr : 01-30-2007 at 06:30 PM.
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Old 01-30-2007, 06:29 PM   #8
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It will be speedy, I finally got some of the shrapnel removed.......it hurts but feels alot better than before, anyways thanks for the support & great customer service.
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Old 01-30-2007, 07:11 PM   #9
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My mouth-breather UPS guy doesn't even knock. He just drops the package at the door and runs off. Fortunately, he also comes at the end of his shift, so I'm almost always home.
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Old 01-30-2007, 07:23 PM   #10
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Here is the usual UPS/FedEx drill at my place. I live in a 300 unit aparmtne complex. We are about the last stop on both of their runs. They fill out the "You didn't answer so we left it at the manager's office" slips for everyone in our complex before they arrive. They drop off all the packages at the front office and then run through the complex slapping the notices on everyone's doors. I actually snagged one as he was slapping a notice on my door. I said I would be glad to take my package. He just looked at me sheepishly and said the package was already dropped off at the manager's office which, oh by the way, was now closed for the day.

Very impressive customer service.
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