Pistol gear service. - XDTalk Forums - Your HS2000/SA-XD Information Source!

905H · 07-20-2005, 02:53 AM

Hey all, Just a little background... I ordered a set of tru-glo TFO sights from pistol-gear.com a week ago. When they arrived, they were the sights for the Sig. On the website it said that the sights for the XD (for this product) were for the XD and not Sig sights. I emailed him to notify him of the problem, and sent a reply in hours saying that he was sorry, and that he would like to see me have the right sights for the gun (although the sig sights would work). I wrote him back and got an automatic reply saying that they ould be closed until the 21st. Well, yesterday the sights for the XD came in without me even having asked for them yet, and no request for the old sights back! I of course will be sendin the old sights back to him on the 21st anyway but this whole thing took less than 1 week and with no input from me besides the original letter saying that I recieved the wrong order. I will now do all of my aftermarket business for my XD with pistol-gear, and reccomend the site to everyone that will listen for both the Glock, and the XD parts people may need!!! What awesome service, most would have a weeks long process that would be aggrivating, but he took the responsibility and made it right as soon as he knew there was a problem. They now have a life-long customer that will buy from them, even if I find the same part for cheaper elsewhere. Thank you again pistol-gear!

nickc50310 · 07-20-2005, 07:29 AM

Yes sir! Both pistol gear and HS2000 have great customer service!

tdw · 07-20-2005, 08:40 AM

I've had great experience with Pistol-Gear as well and am a customer for life!!!

**Old School** · 07-20-2005, 09:03 AM

Thanks for the support, guys. I will be back in the office tomorrow. I am sure I will have 101 e-mails to reply to.

905H-I felt there was no reason for you to wait, for this error. I will follow up wit you upon my return to the office.

Scott

Paladin · 07-20-2005, 06:45 PM

I hate the vendors that support this site. They are all black holes for my money!

Seriously, I just wish the internet vendors I use for other purposes were half as good as the guys here. Thanks all!

XD_Dan · 07-20-2005, 09:24 PM

I have nothing but great things to say about Pistol-Gear's service.

Old School always delivers quickly, has exceptional prices, and great communication.

A class act all the way.

ichy_trigger · 07-20-2005, 10:03 PM

By far the best service I have ever experienced online!

kgpcr · 07-20-2005, 11:32 PM

If you dont have any of thier guide rods and springs you are missing out big time. its made my .40's alot easier to shoot. less recoil and snap. i love thier products and service

manygunner · 07-21-2005, 01:30 AM

I have been very happy with the purchases I made from Pistol Gear myself. Good store, good service. Too bad they are so far away or I woudl go and shoot in soem of their matches and see about joining team pistol gear. I am thinking about buying soem of your shirts too.

packing_in_la · 07-21-2005, 03:37 PM

Old School , are you logging in as someone else?

07-20-2005, 02:53 AM	#1
905H XDTalk Newbie Join Date: Jun 2005 Location: Ca. Posts: 17	Pistol gear service. Hey all, Just a little background... I ordered a set of tru-glo TFO sights from pistol-gear.com a week ago. When they arrived, they were the sights for the Sig. On the website it said that the sights for the XD (for this product) were for the XD and not Sig sights. I emailed him to notify him of the problem, and sent a reply in hours saying that he was sorry, and that he would like to see me have the right sights for the gun (although the sig sights would work). I wrote him back and got an automatic reply saying that they ould be closed until the 21st. Well, yesterday the sights for the XD came in without me even having asked for them yet, and no request for the old sights back! I of course will be sendin the old sights back to him on the 21st anyway but this whole thing took less than 1 week and with no input from me besides the original letter saying that I recieved the wrong order. I will now do all of my aftermarket business for my XD with pistol-gear, and reccomend the site to everyone that will listen for both the Glock, and the XD parts people may need!!! What awesome service, most would have a weeks long process that would be aggrivating, but he took the responsibility and made it right as soon as he knew there was a problem. They now have a life-long customer that will buy from them, even if I find the same part for cheaper elsewhere. Thank you again pistol-gear! __________________ \"Oh crap, I broke it!\" Bersa .380 Springfield XDSC-40 Glock 17 1st. gen. various rifles.

07-20-2005, 08:40 AM	#3
tdw XDTalk Member Join Date: Feb 2005 Location: Phila Posts: 38	I've had great experience with Pistol-Gear as well and am a customer for life!!! __________________ Tho they try, I won\'t be goaded; tho they may call me an east coast liberal, I\'m still CCW & locked & loaded XD9SC - XML, Pearce extension, Desantis MiniSlide TB, Galco MX7; Taurus PT908 - Houges, Desantis Jackal, Galco Jak Slide.

07-20-2005, 09:03 AM	#4
Old School XDTalk 5K Member Join Date: Dec 2003 Location: Illinois Posts: 7,695	Thanks for the support, guys. I will be back in the office tomorrow. I am sure I will have 101 e-mails to reply to. 905H-I felt there was no reason for you to wait, for this error. I will follow up wit you upon my return to the office. Scott __________________ Visit www.pistolgear.com for all of your XD needs!

07-20-2005, 06:45 PM	#5
Paladin XDTalk 100 Member Join Date: Dec 2004 Location: Northcentral Florida Posts: 286	I hate the vendors that support this site. They are all black holes for my money! Seriously, I just wish the internet vendors I use for other purposes were half as good as the guys here. Thanks all! __________________ XD-9 Bi-Tone Service (Home Defense) XD-9 Tactical (USPSA Production Competition) Black Stainless Loaded 1911-A1 (USPSA L-10 Competition) Brazos Pro SC .38 Super (USPSA Open Competition)

07-20-2005, 09:24 PM	#6
XD_Dan XDTalk 500 Member Join Date: Jan 2005 Location: Huntsville, TX Posts: 887	I have nothing but great things to say about Pistol-Gear's service. Old School always delivers quickly, has exceptional prices, and great communication. A class act all the way. __________________ XD 9mm SC C.C. trigger job, Custom griptape, Pearce extensions XD 9mm Tactical C.C. trigger job, polished ramp/bbl, DGR, 16#recoil spring, Hogue grip, Magwell Texas XD Practical Shooters Association

07-20-2005, 07:29 AM	#2
nickc50310 XDTalk 100 Member Join Date: Feb 2005 Location: Des Moines, Iowa Posts: 369	Yes sir! Both pistol gear and HS2000 have great customer service!

07-20-2005, 10:03 PM	#7
ichy_trigger XDTalk 5K Member Join Date: Jan 2004 Location: Dayton, Ohio Posts: 8,082	By far the best service I have ever experienced online! __________________ "The person who has nothing for which he is willing to fight, nothing which is more important than his own personal safety, is a miserable creature and has no chance of being free unless made and kept so by the exertions of better men than himself." http://militarysignatures.com/signatures/member2645.png

07-20-2005, 11:32 PM	#8
kgpcr XDTalk 100 Member Join Date: May 2005 Posts: 267	If you dont have any of thier guide rods and springs you are missing out big time. its made my .40's alot easier to shoot. less recoil and snap. i love thier products and service __________________ XD9 service XD40 tactical XD40 service XD45 Service Colt Anaconda Colt King Cobra OLY AR-15 SigPro 2340 Springfield Armory 1911 double stack Taurus .357 Snubie Smith and Wesson M&P .40

07-21-2005, 01:30 AM	#9
manygunner XDTalk 2K Member Join Date: Sep 2004 Location: Pacific North West Posts: 2,036	I have been very happy with the purchases I made from Pistol Gear myself. Good store, good service. Too bad they are so far away or I woudl go and shoot in soem of their matches and see about joining team pistol gear. I am thinking about buying soem of your shirts too. __________________ CZ-Kadet CZ-52 CZ-83 CZ-75B CZ-85 Combat CZ-452 HK USP Compact Walther P99 XD-9 Service XD-9 Tactical Glock 17 Taurus PT-92 AR Taurus .44 Mag Mossberg 500A Remington 870 AR-15 16\" fluted AMD-65 Dragunov SVD STG-58

07-21-2005, 03:37 PM	#10
packing_in_la XDTalk 100 Member Join Date: Feb 2005 Location: Louisiana Posts: 453	Old School , are you logging in as someone else?

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