My thoughts on Pistol-Gear - XDTalk Forums - Your HS2000/SA-XD Information Source!

KYXD9 · 05-03-2005, 08:10 AM

I bought my XD9 less than 2 weeks ago and before i had the chance to shoot I ordered a few items from Pistol-Gear.com. I was very impressed with the extremely fast shipping and the great service i recieved. I sent a few private messages to Old School and he responded to all of them very quickly. Im a newbie to the semi-auto handgun world and because of his responses i felt much more comfortable ordering.

Now, im pretty skeptical about ordering on the internet because i know the ins and outs of internet sales and how easy it is for a company to scam you. I do all the sales for 3 internet retailers and i own a internet forum and let me tell you, ive seen it all with my competitors. Horrible service, slow shipping, and its rare that emails get answered. I like to think that my operation runs very smooth and our customer service is great. To be able to order from a place that is like-business minded and puts the customer first ,makes it that much easier to spend my money there.
Thanks Pistol-Gear.com, you now have a customer for life.
Justin

**Old School** · 05-03-2005, 08:22 AM

Wow, thank you for the kind word.

We have worked hard to make the browsing & buying process very simple and safe. New products come on to the market each day, so we will continue to grow and so too will our need to better our store and processes. If you, or others, have any thoughts on how we can better your shopping experience, please let us know.

Thank you again for sharing your thoughts and we are honored to have you as a Pistol-Gear customer.

Regards,
Scott

mavisky · 05-03-2005, 11:36 AM

I must agree.

I ordered a guide rod and spring combo from pistol-gear and received them within a few days (only 1 state away). After having some issues with the gun after adding the new spring Old-School responded promptly in a back-and-forth fashion with me on this forum in my range report thread to help me choose the right spring. I placed an order that night and I'm sure it will show up tonight or tomorrow.

Expect future purchases on my behalf.

sundance43.5 · 05-03-2005, 09:20 PM

I honestly don't think I've had a more pleasant and easy transaction from an online business. I know that sounds sappy, but it's true.

Keep up the great work!

mavisky · 05-03-2005, 10:36 PM

Update: Parts arrived on time today. Hope to test out the new spring this weekend.

05-03-2005, 08:10 AM	#1
KYXD9 XDTalk Newbie Join Date: Apr 2005 Location: Lexington, KY Posts: 13	My thoughts on Pistol-Gear I bought my XD9 less than 2 weeks ago and before i had the chance to shoot I ordered a few items from Pistol-Gear.com. I was very impressed with the extremely fast shipping and the great service i recieved. I sent a few private messages to Old School and he responded to all of them very quickly. Im a newbie to the semi-auto handgun world and because of his responses i felt much more comfortable ordering. Now, im pretty skeptical about ordering on the internet because i know the ins and outs of internet sales and how easy it is for a company to scam you. I do all the sales for 3 internet retailers and i own a internet forum and let me tell you, ive seen it all with my competitors. Horrible service, slow shipping, and its rare that emails get answered. I like to think that my operation runs very smooth and our customer service is great. To be able to order from a place that is like-business minded and puts the customer first ,makes it that much easier to spend my money there. Thanks Pistol-Gear.com, you now have a customer for life. Justin

05-03-2005, 08:22 AM	#2
Old School XDTalk 5K Member Join Date: Dec 2003 Location: Illinois Posts: 7,695	Wow, thank you for the kind word. We have worked hard to make the browsing & buying process very simple and safe. New products come on to the market each day, so we will continue to grow and so too will our need to better our store and processes. If you, or others, have any thoughts on how we can better your shopping experience, please let us know. Thank you again for sharing your thoughts and we are honored to have you as a Pistol-Gear customer. Regards, Scott __________________ Visit www.pistolgear.com for all of your XD needs!

05-03-2005, 11:36 AM	#3
mavisky XDTalk 100 Member Join Date: Mar 2005 Location: Fort Wayne, IN Posts: 109	I must agree. I ordered a guide rod and spring combo from pistol-gear and received them within a few days (only 1 state away). After having some issues with the gun after adding the new spring Old-School responded promptly in a back-and-forth fashion with me on this forum in my range report thread to help me choose the right spring. I placed an order that night and I'm sure it will show up tonight or tomorrow. Expect future purchases on my behalf. __________________ XD-40 Tactical Black polished slide NC Star Laser-Light mount (cheap and barely useful) Don's Guide Rod #19 Wolf Spring Hogue Handall SOLD

05-03-2005, 09:20 PM	#4
sundance43.5 XDTalk Member Join Date: Mar 2004 Posts: 37	I honestly don't think I've had a more pleasant and easy transaction from an online business. I know that sounds sappy, but it's true. Keep up the great work! __________________ \"When in doubt, cut it out.\" - Roger Peterson, local veterinarian

05-03-2005, 10:36 PM	#5
mavisky XDTalk 100 Member Join Date: Mar 2005 Location: Fort Wayne, IN Posts: 109	Update: Parts arrived on time today. Hope to test out the new spring this weekend. __________________ XD-40 Tactical Black polished slide NC Star Laser-Light mount (cheap and barely useful) Don's Guide Rod #19 Wolf Spring Hogue Handall SOLD

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