tru glow problem - XDTalk Forums - Your HS2000/SA-XD Information Source!

leeindy · 01-11-2007, 05:38 AM

i bought a set of truglow sights http://pistolgear.com/proddetail.php?prod=11TRA a few months back and the front pipe is loose and keeps trying to pop out and the right side of the rear sight looks like its cracked. is there a way to get these replaced or fixed or exchanged for a different kind all together? and if there is no exchange possible can i get different colored pipes for them?

slugger6 · 01-11-2007, 06:18 AM

The only times I have seen the problems you described they were attributable to poor installation or shooter error. For example, IMO TruGlos should only be installed by gunsmiths. Everyone I know who has tried it themself has screwed it up. As to cracking of the site itself in my experience it was always caused by the shooter banging the sight into a hard object...usually the front sight hitting part of Bianchi barricade due to muzzle flip. If none of these scenarios apply to you then I'm at a loss to understand the cause of your problem.

Once a tritium vial is damaged it cannot be repaired. It must be replaced. Have you taken this up with Pistol Gear? They are good people, but given what you have described I not optimistic that they can do anything for you. It doesn't sound like they are liable. Good luck!

leeindy · 01-11-2007, 06:26 AM

i don't have the TFOs i just have the regular ones(no tritium) and i never hit a barricade. sight were installed by Steve at Alaska tactical supply. I've put a lot of rounds down range since the sights went on I'm going to attribute it to poor quality product lesson learned i guess.

**Ed Ely** · 01-11-2007, 06:29 AM

I believe what was bought was the
TRUGLO Fiber Optic Sights for XD
without the tritium.

Yes the fiber can be replaced in the
sights. I have never done it on any of
mine as I have not needed to do so.

There was a thread here on forum which
discussed the matter and even gave a
URL that one could buy the fiber optic,
which if I recall was over a foot in length,
for a reasonable cost. This of course gave
the shooter many an option.

I do agree with slugger6 about operator
error. Hard to justify replacement under
warranty.

Ed

leeindy · 01-11-2007, 06:44 AM

last time im gonna say it... no operator error was involved. i take very good care of my firearms. im not lookin for a hand out just curious as to what i can do to remedy it.

**Old School** · 01-11-2007, 07:30 AM

We will do what we can to help you. Everyone who can help us from TRUGLO is at the SHOT SHOW this week and won't return until Tuesday. I will send them an e-mail today.

Can you take a picture of the problem? Pics are always helpful.

Scott

BBunin · 01-11-2007, 11:28 AM

I lost the front fiber off mine.
I know for a fact that everything was fine in the first stage of the match. Then, on stage two, I couldn't pick up the front sight. After the stage, I looked carefully and discovered the front pipe gone.

I called TruGlo and they had me send the slide to them. They fixed it and sent it back, no charge. Total time: 10 days including shipping it to them Priority Mail.

jonny4523 · 01-11-2007, 11:33 AM

Subscribe. Mine are new and thus I don't have this problem, but this might come in use if I do have a problem one day.

Miguel · 01-11-2007, 11:44 AM

Do y'all recemend these sights for a self defense weapon or LE weapon? I belive weapons should be sturdy, and be able to take some pounding. Or are these sights more of a race gun thing?

**Old School** · 01-11-2007, 11:47 AM

They are an decent pair of fiber optic sights, able to hold up to nearly any and all abuse.

01-11-2007, 05:38 AM	#1
leeindy XDTalk 2K Member Join Date: Apr 2006 Location: montana Posts: 2,892	tru glow problem i bought a set of truglow sights http://pistolgear.com/proddetail.php?prod=11TRA a few months back and the front pipe is loose and keeps trying to pop out and the right side of the rear sight looks like its cracked. is there a way to get these replaced or fixed or exchanged for a different kind all together? and if there is no exchange possible can i get different colored pipes for them? __________________ USAF F-15 Attack Control Specialist / Range Officer / Defensive Pistol Instructor "A fear of weapons is a sign of retarded sexual and emotional maturity" Sigmund Freud Anchorage Practical Shooters Club aka ANPRACS ANPRACS Match Videos click here and here USPSA # A-58756 IDPA # A28338 Co-Founder of the OFFICIAL XDtalk Competition League Another good gun forum http://www.nationalgunforum.com

01-11-2007, 06:26 AM	#3
leeindy XDTalk 2K Member Join Date: Apr 2006 Location: montana Posts: 2,892	i don't have the TFOs i just have the regular ones(no tritium) and i never hit a barricade. sight were installed by Steve at Alaska tactical supply. I've put a lot of rounds down range since the sights went on I'm going to attribute it to poor quality product lesson learned i guess. __________________ USAF F-15 Attack Control Specialist / Range Officer / Defensive Pistol Instructor "A fear of weapons is a sign of retarded sexual and emotional maturity" Sigmund Freud Anchorage Practical Shooters Club aka ANPRACS ANPRACS Match Videos click here and here USPSA # A-58756 IDPA # A28338 Co-Founder of the OFFICIAL XDtalk Competition League Another good gun forum http://www.nationalgunforum.com

01-11-2007, 06:44 AM	#5
leeindy XDTalk 2K Member Join Date: Apr 2006 Location: montana Posts: 2,892	last time im gonna say it... no operator error was involved. i take very good care of my firearms. im not lookin for a hand out just curious as to what i can do to remedy it. __________________ USAF F-15 Attack Control Specialist / Range Officer / Defensive Pistol Instructor "A fear of weapons is a sign of retarded sexual and emotional maturity" Sigmund Freud Anchorage Practical Shooters Club aka ANPRACS ANPRACS Match Videos click here and here USPSA # A-58756 IDPA # A28338 Co-Founder of the OFFICIAL XDtalk Competition League Another good gun forum http://www.nationalgunforum.com

01-11-2007, 07:30 AM	#6
Old School XDTalk 5K Member Join Date: Dec 2003 Location: Illinois Posts: 7,675	We will do what we can to help you. Everyone who can help us from TRUGLO is at the SHOT SHOW this week and won't return until Tuesday. I will send them an e-mail today. Can you take a picture of the problem? Pics are always helpful. Scott __________________ Visit www.pistolgear.com for all of your XD needs!

01-11-2007, 11:28 AM	#7
BBunin XDTalk 2K Member Join Date: Dec 2004 Location: Reno, NV Posts: 2,029	I lost the front fiber off mine. I know for a fact that everything was fine in the first stage of the match. Then, on stage two, I couldn't pick up the front sight. After the stage, I looked carefully and discovered the front pipe gone. I called TruGlo and they had me send the slide to them. They fixed it and sent it back, no charge. Total time: 10 days including shipping it to them Priority Mail. __________________ . When seconds count, the police are only five minutes away. ------------------------------------ MY PARTIAL TOY LIST XD-9 5" (Production) XD-40 5" (Limited10) SA 1911 Loaded (Limited10/SingleStack) STI Spartan (Limited10/SingleStack) Kahr PM9 (CCW) KT P3AT (CCW) Remington 11-87 (Trap) Remington 870 Express (HD/Trap) Misc Rifles for fun and hunting

01-11-2007, 06:18 AM	#2
slugger6 XDTalk 20K Member Join Date: Dec 2006 Location: Ohio Posts: 20,965	The only times I have seen the problems you described they were attributable to poor installation or shooter error. For example, IMO TruGlos should only be installed by gunsmiths. Everyone I know who has tried it themself has screwed it up. As to cracking of the site itself in my experience it was always caused by the shooter banging the sight into a hard object...usually the front sight hitting part of Bianchi barricade due to muzzle flip. If none of these scenarios apply to you then I'm at a loss to understand the cause of your problem. Once a tritium vial is damaged it cannot be repaired. It must be replaced. Have you taken this up with Pistol Gear? They are good people, but given what you have described I not optimistic that they can do anything for you. It doesn't sound like they are liable. Good luck!

01-11-2007, 06:29 AM	#4
Ed Ely XDTalk 5K Member Join Date: Mar 2001 Location: 37.65N -84.76W (Elev. 932 ft) Posts: 7,801 Blog Entries: 1	I believe what was bought was the TRUGLO Fiber Optic Sights for XD without the tritium. Yes the fiber can be replaced in the sights. I have never done it on any of mine as I have not needed to do so. There was a thread here on forum which discussed the matter and even gave a URL that one could buy the fiber optic, which if I recall was over a foot in length, for a reasonable cost. This of course gave the shooter many an option. I do agree with slugger6 about operator error. Hard to justify replacement under warranty. Ed

01-11-2007, 11:33 AM	#8
jonny4523 XDTalk 2K Member Join Date: May 2006 Location: Lafayette, IN Posts: 2,134	Subscribe. Mine are new and thus I don't have this problem, but this might come in use if I do have a problem one day. __________________ -XD40 Service (Feb 2002) Springer Precision Carry Trigger -XD9 Tactical (June 2007) Springer Competition Trigger, USPSA Production -Remington 870 Mag, 12g, my hunting companion -Thompson/Center Triumph (June 2007) -Ruger Mark II (Oct 2004) Gvt Comp Model -AR build (Sept 07 - May 08 ) Mostly RR -Benelli M2 New bird gun NRA, USPSA #TY60062 -If guns kill people, then spoons made Rosie O'Donnel fat! -When seconds count, the police are only minutes away

01-11-2007, 11:44 AM	#9
Miguel XDTalk 1K Member Join Date: Apr 2006 Location: Katy, TX Posts: 1,869	Do y'all recemend these sights for a self defense weapon or LE weapon? I belive weapons should be sturdy, and be able to take some pounding. Or are these sights more of a race gun thing? __________________ Miguel Enjoying my XD .45ACP Tactical. need to break in my 870, and my wife's XDSC9. I carry my XD45 ACP Tactical, in a SuperTuck from CB. Very comfortable, easy to hide, easy to draw, and easy to reholster. Looking for an HDR*, either an AR-180B, or Kel-Tec FBR. HDR, Homeland Defense Rifle

01-11-2007, 11:47 AM	#10
Old School XDTalk 5K Member Join Date: Dec 2003 Location: Illinois Posts: 7,675	They are an decent pair of fiber optic sights, able to hold up to nearly any and all abuse. __________________ Visit www.pistolgear.com for all of your XD needs!

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