UPDATE: Springfield Warranty/Customer Service: Happy, Yet Disappointed...(pics)This is a discussion on UPDATE: Springfield Warranty/Customer Service: Happy, Yet Disappointed...(pics) within the Non-XD Handguns forums, part of the Other Handgun Talk category; Originally Posted by mkmsr
SEND IT BACK...... They have destroyed the looks of your weapon. The barrel would bother me much more than the sights. ...
 |
|
06-09-2011, 10:08 PM
|
#11
|
|
XDTalk 100 Member
Member #: 39634
Join Date: Sep 2009
Location: Goodyear, Arizona
Posts: 110
|
Quote:
Originally Posted by mkmsr
SEND IT BACK...... They have destroyed the looks of your weapon. The barrel would bother me much more than the sights. JMO
|
The more I look at it, the more I agree with you. It just doesn't feel "right" to me. I work with customer service and repairs (RV Technician) and I would NOT let something like that go... How could they?! I mean, the guy who changed the barrel out said to himself, "Oh, it's just a little longer and looks ridiculous... But that's okay."
__________________
Every time you turn the page you gotta wash your hands. Turn the page. Wash your hands. Turn the Page. Wash your hands.
|
|
|
|
06-09-2011, 10:16 PM
|
#12
|
|
XDTalk 4K Member
Member #: 35632
Join Date: Mar 2009
Location: Missouri
Posts: 4,259
|
Find a picture of what you expect for the crown, there are lots of degrees etc. I really like these two.
Send it to them for a reference while you explain you are not happy at all.
__________________
iCreek
"Be Prepared, It wasn't raining when Noah built the Ark."
|
|
|
|
|
06-09-2011, 10:57 PM
|
#13
|
|
XDTalk 100 Member
Member #: 39634
Join Date: Sep 2009
Location: Goodyear, Arizona
Posts: 110
|
Why stick a 4.25 inch barrel where a 4 inch barrel was?
__________________
Every time you turn the page you gotta wash your hands. Turn the page. Wash your hands. Turn the Page. Wash your hands.
|
|
|
|
|
06-09-2011, 11:47 PM
|
#14
|
|
XDTalk 100 Member
Member #: 39634
Join Date: Sep 2009
Location: Goodyear, Arizona
Posts: 110
|
Quote:
Originally Posted by iCreek
Find a picture of what you expect for the crown, there are lots of degrees etc. I really like these two.
Send it to them for a reference while you explain you are not happy at all.
|
I dont really care. I just want it flush and functional.
__________________
Every time you turn the page you gotta wash your hands. Turn the page. Wash your hands. Turn the Page. Wash your hands.
|
|
|
|
|
06-10-2011, 12:02 AM
|
#15
|
|
Official Site Vendor
Member #: 1513
Join Date: Jan 2003
Location: Birmingham, Al
Posts: 7,758
|
Well the front looks like they broke the vial installing the sight.
__________________
To view links or images in signatures your post count must be 5 or greater. You currently have 0 post(s).
To view links or images in signatures your post count must be 5 or greater. You currently have 0 post(s).
Your resource for products and information XD!
|
|
|
|
|
06-10-2011, 12:13 AM
|
#16
|
|
XDTalk 100 Member
Member #: 53589
Join Date: Feb 2011
Posts: 233
|
Wow that sounds like awesome customer service. Im sure they will make you happy.
|
|
|
|
|
06-10-2011, 03:33 AM
|
#17
|
|
XDTalk 500 Member
Member #: 49713
Join Date: Oct 2010
Location: Hot Ass End of TX
Posts: 622
|
I think they will just fit it w/ a new barrel. Asking for custom crowning for free probably not the way to go about it. But, mention a recrown on the phone, maybe they will agree to that?
__________________
Death is Certain. Life is Not.
TX collection: XD45c Custom, Sig 229, Beretta 96 Vertec Inox, M&P45c, XD(m) 3.8 Compact, G19 Gen3, CZ-82 Custom, Ruger LCP, Sig C3 1911 Officer, Sig 239, HK P7 PSP, Ruger SP101, CZ-75B stainless, Desert Eagle .41 Mag, M&P 40 fullsize, S&W 5903, Beretta 92fs, FNX-40, AK47 SAR-1, Armalite M4, Remington 870 custom, Mossberg 500 pistol grip, Russian marked Mosin Nagant, lots of fun, cleaning day is horrible
To view links or images in signatures your post count must be 5 or greater. You currently have 0 post(s).
|
|
|
|
|
06-10-2011, 06:32 AM
|
#18
|
|
XDTalk 4K Member
Member #: 35632
Join Date: Mar 2009
Location: Missouri
Posts: 4,259
|
Quote:
Originally Posted by Rykko
I think they will just fit it w/ a new barrel. Asking for custom crowning for free probably not the way to go about it. But, mention a recrown on the phone, maybe they will agree to that?
|
Good point, just show them your before and after pictures, and tell them you don't like the extended barrel length, maybe they will address it with a crown.
__________________
iCreek
"Be Prepared, It wasn't raining when Noah built the Ark."
|
|
|
|
|
06-10-2011, 07:46 AM
|
#19
|
|
XDTalk 5K Member
Member #: 10643
Join Date: May 2006
Posts: 5,605
|
Quote:
Originally Posted by DannyXBOX
I hear what you are saying, and it makes sense. But it's hard to be demanding on something you are getting for free. Especially when they have gone above and beyond for things that other companies wouldn't consider to be "under warranty"
|
You aren't getting anything for free! You're just exercising your warranty rights. I'd send the slide back, along with the barrel, unless they insisted that you send the entire pistol. If you just send the slide and barrel, you can send them in one box, USPS, Priority Mail, Insured for not much $$.
__________________
If attacked, I'll shoot to kill. That oughta stop the threat!
To view links or images in signatures your post count must be 5 or greater. You currently have 0 post(s).
|
|
|
|
|
06-10-2011, 07:20 PM
|
#20
|
|
XDTalk 100 Member
Member #: 39634
Join Date: Sep 2009
Location: Goodyear, Arizona
Posts: 110
|
So... Just to serve as a quick update. I called and spoke with Penne[sic] and she emailed me a fedex label. I asked her about just sending the slide and she said she wanted me to send the whole gun. So that's what i did. It's officially on it's way back to SA, and hopefully they'll get it right this time. On the note to the tech, I just identified that the newly installed sight was extremely dim and that the newly installed barrel is too long and that I would like it flush like the original. We'll see what happens.
__________________
Every time you turn the page you gotta wash your hands. Turn the page. Wash your hands. Turn the Page. Wash your hands.
|
|
|
|
Lower Navigation
|
|
|
| Search tags for this page |
|
11 degree crown an a 1911, dannyxbox, how to do springfield warranty, springfield 1911 customer service, springfield 1911 problems, springfield champion warranty, springfield customer service, springfield customer service 1911, springfield warranty, springfield warranty refinishing, springfield warrenty, springfield xd customer service, springfieldwarranty.com, warranty, will springfield refinish 1911
|
| Thread Tools |
|
|
| Display Modes |
 Linear Mode
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
|
XDTalk Forums - Your XD/XD(m) Information Source!
»
UPDATE: Springfield Warranty/Customer Service: Happy, Yet Disappointed...(pics)
