I promised Sprinfield Arms.... - XDTalk Forums - Your HS2000/SA-XD Information Source!

vashooter · 02-24-2006, 04:33 PM

That I would tell you people here that the customer service I have received so far from them for a 40 cal. ported xd ...not a single shot fired through it, that if they were as rotten to me as i was treated I would not tell anyone to buy a single one of their pistols. That being said let me explain... I bought the weapon as a way to teach my wife to shoot.. less recoil and muzzle flip. However after some thought and a call to sa , I thought why not get a regular barrel from them and that way I could carry it.... less muzzle flash etc. no problem the customer rep tells me... three days later and no call from the custom shop I call again to see what is going on, i am informed that it would be "cost prohibitive" to do so?? What ??? I am an ex arms instructor and know that it is possible and does not, I repeat does not violate their liability or their warranty if done by sa. I was even told so by their rep. Instead they told me to just more or less buy another gun?!?!!! So in short I feel slighted , cheated and short of giving me a free unported xd I feel that it is my duty to let you know what is really happening at sa. If I am wrong I should hear from them in a day or three???!!! no one tells me how to spend my hard earned cash and I hope you all get the same message I got from this...... If you want to do something to spend money with us and we do not think it is cost effecient go get another one of our finely customer service represented products!!!! I hope they prove me wrong.....

SLCDave · 02-24-2006, 04:54 PM

So since they didn't return your call in a few days, and you didn't like their answer, you demand a new gun? My 18-month old makes more reasonable demands.

Springfield Armory doesn't sell additional barrels for their XD's. You have to go through EFK or Bar-Sto, who would gladly take your hard-earned money in exchange for a non-ported XD40 barrel. If you don't like my answer, I suggest you hold your breath waiting for me to send you a new gun too.

**Ed Ely** · 02-24-2006, 04:56 PM

Sounds like you are being treated just like the rest of
us. Their policy is: no parts and a barrel is a part of
the XD.

Glad that you interpret their policy like the rest of us.

Ed

vashooter · 02-24-2006, 05:17 PM

I a m so sorry I did not make myself clear... they said it was not a problem to put a unported barrel on the gun .... it was just you should just go buy a new gun instead of sending us a gun to put the barrel on!! can u guys read ?? It is a matter of their economics not mine. And thanks for the kiddy reference. Also the custom shop can do it if i send it in which was the "plan"

one-eyed-fatman · 02-24-2006, 05:19 PM

Is this Karma? I'm in.

NiK · 02-24-2006, 05:19 PM

Are you saying you attempted to buy an unported barrel from them, or you called and asked them to send you a free barrel?

vashooter · 02-24-2006, 05:22 PM

I was going to send the gun in to them to put an unported barrel on it so if i was carrying it there would be leass muzzle flash if shot at night

SLCDave · 02-24-2006, 05:27 PM

Quote:

Originally Posted by vashooter

can u guys read ??

I can read English, but I can't read minds. Your original post was not very clear.

vashooter · 02-24-2006, 05:27 PM

I guess what i really dont get is if they are allowed to do it in the custom shop why turn me down and tell me to go buy another gun??!!

vashooter · 02-24-2006, 05:32 PM

ok let me explain ..I want a unported barrel...the custom shop is allowed to do it....they said basically too much money for you.... go buy another gun...........end of story

02-24-2006, 04:33 PM	#1
vashooter XDTalk 100 Member Join Date: Feb 2006 Location: Newport News. Virginia Posts: 236	I promised Sprinfield Arms.... That I would tell you people here that the customer service I have received so far from them for a 40 cal. ported xd ...not a single shot fired through it, that if they were as rotten to me as i was treated I would not tell anyone to buy a single one of their pistols. That being said let me explain... I bought the weapon as a way to teach my wife to shoot.. less recoil and muzzle flip. However after some thought and a call to sa , I thought why not get a regular barrel from them and that way I could carry it.... less muzzle flash etc. no problem the customer rep tells me... three days later and no call from the custom shop I call again to see what is going on, i am informed that it would be "cost prohibitive" to do so?? What ??? I am an ex arms instructor and know that it is possible and does not, I repeat does not violate their liability or their warranty if done by sa. I was even told so by their rep. Instead they told me to just more or less buy another gun?!?!!! So in short I feel slighted , cheated and short of giving me a free unported xd I feel that it is my duty to let you know what is really happening at sa. If I am wrong I should hear from them in a day or three???!!! no one tells me how to spend my hard earned cash and I hope you all get the same message I got from this...... If you want to do something to spend money with us and we do not think it is cost effecient go get another one of our finely customer service represented products!!!! I hope they prove me wrong.....

02-24-2006, 04:54 PM	#2
SLCDave XDTalk 1K Member Join Date: Dec 2003 Location: Salt Lake City Posts: 1,983	So since they didn't return your call in a few days, and you didn't like their answer, you demand a new gun? My 18-month old makes more reasonable demands. Springfield Armory doesn't sell additional barrels for their XD's. You have to go through EFK or Bar-Sto, who would gladly take your hard-earned money in exchange for a non-ported XD40 barrel. If you don't like my answer, I suggest you hold your breath waiting for me to send you a new gun too. __________________ We in America do not have government by the majority. We have government by the majority who participate. Thomas Jefferson Quis custodiet ipsos custodes?

02-24-2006, 04:56 PM	#3
Ed Ely XDTalk 5K Member Join Date: Mar 2001 Location: 37.65N -84.76W (Elev. 932 ft) Posts: 7,628 Blog Entries: 1	No Parts from SA.................. Sounds like you are being treated just like the rest of us. Their policy is: no parts and a barrel is a part of the XD. Glad that you interpret their policy like the rest of us. Ed

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02-24-2006, 05:17 PM	#4
vashooter XDTalk 100 Member Join Date: Feb 2006 Location: Newport News. Virginia Posts: 236	I a m so sorry I did not make myself clear... they said it was not a problem to put a unported barrel on the gun .... it was just you should just go buy a new gun instead of sending us a gun to put the barrel on!! can u guys read ?? It is a matter of their economics not mine. And thanks for the kiddy reference. Also the custom shop can do it if i send it in which was the "plan"

02-24-2006, 05:19 PM	#5
one-eyed-fatman XDTalk 10K Member Join Date: Mar 2004 Posts: 10,000	Is this Karma? I'm in.

02-24-2006, 05:19 PM	#6
NiK XDTalk 1K Member Join Date: Apr 2004 Location: Ft Benning, GA Posts: 1,345	Are you saying you attempted to buy an unported barrel from them, or you called and asked them to send you a free barrel?

02-24-2006, 05:22 PM	#7
vashooter XDTalk 100 Member Join Date: Feb 2006 Location: Newport News. Virginia Posts: 236	I was going to send the gun in to them to put an unported barrel on it so if i was carrying it there would be leass muzzle flash if shot at night

02-24-2006, 05:27 PM	#9
vashooter XDTalk 100 Member Join Date: Feb 2006 Location: Newport News. Virginia Posts: 236	I guess what i really dont get is if they are allowed to do it in the custom shop why turn me down and tell me to go buy another gun??!!

02-24-2006, 05:32 PM	#10
vashooter XDTalk 100 Member Join Date: Feb 2006 Location: Newport News. Virginia Posts: 236	ok let me explain ..I want a unported barrel...the custom shop is allowed to do it....they said basically too much money for you.... go buy another gun...........end of story