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Welcome to the XDTalk Forums - Your HS2000/SA-XD Information Source! forums. You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Also, registering gets you started on gaining access to The Trading Post and Blogs after 30 days and 100 posts! Registration is fast, simple and absolutely free so please, join our community today! |
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#1 |
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XDTalk 100 Member
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SA great customer service.....
recieved my pistol back from SA for warranty work 2 week turn around, they replaced my locking block armory coated it due to unusaul wearing of the finish took care of my white circles on my night sites and replaced the failing recoil assy.
the coating looks top notch .. the pistol was detail cleaned... i am very happy with the service except my bareel was not replaced even though it had peening... however where it had mad contact that area is radiused and shouldn't make contact anymore... since there are no cracks just some wear this should not prove to be detrimental ... ... well I got a response very quickly ... and i am happy with it ... Ken |
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#2 |
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XDTalk 3K Member
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Glad to hear you got it back and pretty fast seeming took 3 weeks just to armory coat mine
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XD-9 Tacticle Tru-glow tfo's 3# Canyoncreek trigger Dillon Rl550 1911 Springfield Champion loaded 45 acp Kahr p40 Watch me shoot http://video.google.com/videoplay?do...32660329653237 |
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#3 |
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XDTalk 500 Member
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still waiting on mine to get back...
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XD-40 Service Bi-Tone Glock 19 9mm SigSauer P220ST .45acp |
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#4 |
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XDTalk Member
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Yeah I am waiting for mine to get back too. Can't wait to shoot it.
Tim
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----XD40---- Will never give it up!! You wouldn\'t go there for a million bucks. A cop does it for a lot less. A reserve does it for free. |
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#5 |
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XDTalk 1K Member
Join Date: Jun 2004
Location: Missouri
Posts: 1,261
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Well, close. "Great customer service" would be if you called Springfield up and said "Hey folks, my locking block cracked. I'll send you an e-mail with pics amd you send me a new one. Include a postage paid label, and I'll even send you the busted one back. Four days? Great! Now that's why I keep buying guns from you people. Thanks, and have a great day."
I wonder how much of SFA's recent price increases are intended to offset the costs, of their policy of shipping guns back and forth for user-servicable problems.
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It ain't personal. Nothing contained herein is intended is to offend the immature, retarded, hyper-sensitive, emotionally/hormonally unstable, or otherwise easily-offended. But if it does- don't cry to me. I don't care. "Sarge" www.thesixgunjournal.net http://sargesrollcall.blogspot.com/ LOCK & LOAD the VOTE! |
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#6 |
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XDTalk Member
Join Date: Nov 2005
Posts: 54
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it is kind of aggravating that they aren't willing to cross-ship this stuff.
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#7 | |
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XDTalk 2K Member
Join Date: Sep 2005
Posts: 2,483
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#8 | ||
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XDTalk Newbie
Join Date: Apr 2005
Posts: 27
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#9 |
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XDTalk 500 Member
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well i got my gun back from SA and it seems to be all good now. I haven't taken it to the range yet, but the trigger seems fine now and SA was really good about humoring my countless calls.
I know some remark that SA detail cleaned their gun, well they sure didnt on my xd. It wasn't cleaned at all. but i don't mind. As long as i have my xd back.
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XD-40 Service Bi-Tone Glock 19 9mm SigSauer P220ST .45acp |
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#10 | |||
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XDTalk 100 Member
Join Date: Mar 2002
Location: SF, CA Bay
Posts: 114
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Are there other gun manufacturers that currently sent out warranty parts?
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