Sending to Springfield - XDTalk Forums - Your HS2000/SA-XD Information Source!

FireintheWhole · 07-31-2008, 10:29 AM

I am shipping my slide to Springfield to get refinished, and they gave me an RMA number. Is this something you give the post office for shipping costs, or just some internal number for Springfield so they know which customer it is.

Can someone explain the whole process to me? Do I just take the slide to the post office and send it to Springfield? I know it's a stupid question, but I remember people saying that Springfield covers shipping cost, so I wasn't sure if the RMA number was some way of them doing that.

Thanks.

Wired · 07-31-2008, 10:33 AM

I just did this earlier this week. They should email you a label confirmation, I think it comes from UPS or FedEx. I believe you print that out then put it on the side of the box. You have to put the RA on the outside of the box. Companies generally require this so they know it's a legit package. If the number doesn't check out, they refuse it.

crpadiem · 07-31-2008, 11:16 AM

Quote:

Originally Posted by Wired

I just did this earlier this week. They should email you a label confirmation, I think it comes from UPS or FedEx. I believe you print that out then put it on the side of the box. You have to put the RA on the outside of the box. Companies generally require this so they know it's a legit package. If the number doesn't check out, they refuse it.

+1

**PackerfanXD** · 07-31-2008, 02:55 PM

I just gave the printout to the FedEx guy and they took care of it.

FireintheWhole · 07-31-2008, 04:10 PM

Strange, she didn't send me a shipping label or label confirmation. Sje just said to write the RMA on the side of the box.

I'll email her and see if she just forgot.

Thanks, guys.

**PackerfanXD** · 07-31-2008, 04:17 PM

Well, I was having warranty work done. Otherwise I'd have to pay for shipping and whatever work SA was going to do.

Bill in San Jose · 07-31-2008, 04:18 PM

Do what she said- put your return address, the SA address and write under it "RMA # xxxxxxxx" and send it. I shipped USPS Priority mail to SA and it took 2 days, they shipped back DHL and it took something like 4 days. Remove the barrel and spring, wrap the slide in bubble wrap or crinkled up newspaper, and you're good to go.

Bearcreek · 07-31-2008, 04:23 PM

RMA= Return Merchandise Authorization

as I beat my dead horse

FireintheWhole · 07-31-2008, 05:02 PM

Is it possible that they aren't covering it under warranty since she didn't send me a label confirmation?

Here is a pic of the problem. It is not oil or anything and trust me, I've cleaned it. I use Hoppes and Shooters Choice on it. It's some kind of discoloration.

It is the discoloration along the slide and on the top around the hole for the pin and around the barrel shroud.

**PackerfanXD** · 07-31-2008, 05:10 PM

My wife's pistol needed a refinish and they covered the shipping. I was just saying that if you were getting the slide hard chromed or something, then you would have to pay shipping and for the process.

07-31-2008, 10:29 AM	#1
FireintheWhole XDTalk 100 Member Join Date: Mar 2008 Location: Erie, PA Posts: 116	Sending to Springfield I am shipping my slide to Springfield to get refinished, and they gave me an RMA number. Is this something you give the post office for shipping costs, or just some internal number for Springfield so they know which customer it is. Can someone explain the whole process to me? Do I just take the slide to the post office and send it to Springfield? I know it's a stupid question, but I remember people saying that Springfield covers shipping cost, so I wasn't sure if the RMA number was some way of them doing that. Thanks. __________________ XD SC .40 - sold H&K USP .40 Ruger LCP

07-31-2008, 10:33 AM	#2
Wired XDTalk 1K Member Join Date: May 2008 Location: Salt Lake City Posts: 1,834	I just did this earlier this week. They should email you a label confirmation, I think it comes from UPS or FedEx. I believe you print that out then put it on the side of the box. You have to put the RA on the outside of the box. Companies generally require this so they know it's a legit package. If the number doesn't check out, they refuse it. __________________ If a train station is where the train stops, what's a work station?

07-31-2008, 02:55 PM	#4
PackerfanXD XDTalk 5K Member Join Date: Feb 2006 Location: Ground zero of the invasion Posts: 7,161 Blog Entries: 1	I just gave the printout to the FedEx guy and they took care of it. __________________ The wealthiest nation in the world with the mightiest army man has ever assembled could not stop them. http://www.break.com/usercontent/200...00-358890.html Welcome to the Socialist States of Barakistan An armed man is a citizen. An unarmed man is a subject. -Author unknown.

07-31-2008, 04:10 PM	#5
FireintheWhole XDTalk 100 Member Join Date: Mar 2008 Location: Erie, PA Posts: 116	Strange, she didn't send me a shipping label or label confirmation. Sje just said to write the RMA on the side of the box. I'll email her and see if she just forgot. Thanks, guys. __________________ XD SC .40 - sold H&K USP .40 Ruger LCP

07-31-2008, 04:17 PM	#6
PackerfanXD XDTalk 5K Member Join Date: Feb 2006 Location: Ground zero of the invasion Posts: 7,161 Blog Entries: 1	Well, I was having warranty work done. Otherwise I'd have to pay for shipping and whatever work SA was going to do. __________________ The wealthiest nation in the world with the mightiest army man has ever assembled could not stop them. http://www.break.com/usercontent/200...00-358890.html Welcome to the Socialist States of Barakistan An armed man is a citizen. An unarmed man is a subject. -Author unknown.

07-31-2008, 04:18 PM	#7
Bill in San Jose XDTalk 1K Member Join Date: Jul 2007 Posts: 1,390	Do what she said- put your return address, the SA address and write under it "RMA # xxxxxxxx" and send it. I shipped USPS Priority mail to SA and it took 2 days, they shipped back DHL and it took something like 4 days. Remove the barrel and spring, wrap the slide in bubble wrap or crinkled up newspaper, and you're good to go. __________________ The truth be told, in all my years in the Capitol I have never met a legislator who harbors more contempt for the law-abiding firearm owner than does Barack Obama. Rich Pearson knows Barack Obama Served in the Illinois state capitol as chief lobbyist for the Illinois State Rifle Association. http://www.prnewswire.com/cgi-bin/st...4904149&EDATE=

07-31-2008, 04:23 PM	#8
Bearcreek XDTalk 500 Member Join Date: Jan 2008 Location: San Antonio, TX Posts: 792	RMA= Return Merchandise Authorization as I beat my dead horse __________________ Enter my home with peace in your heart- or leave with lead in your @$$!!--unknown but I like it.

07-31-2008, 05:02 PM	#9
FireintheWhole XDTalk 100 Member Join Date: Mar 2008 Location: Erie, PA Posts: 116	Is it possible that they aren't covering it under warranty since she didn't send me a label confirmation? Here is a pic of the problem. It is not oil or anything and trust me, I've cleaned it. I use Hoppes and Shooters Choice on it. It's some kind of discoloration. It is the discoloration along the slide and on the top around the hole for the pin and around the barrel shroud. __________________ XD SC .40 - sold H&K USP .40 Ruger LCP

07-31-2008, 05:10 PM	#10
PackerfanXD XDTalk 5K Member Join Date: Feb 2006 Location: Ground zero of the invasion Posts: 7,161 Blog Entries: 1	My wife's pistol needed a refinish and they covered the shipping. I was just saying that if you were getting the slide hard chromed or something, then you would have to pay shipping and for the process. __________________ The wealthiest nation in the world with the mightiest army man has ever assembled could not stop them. http://www.break.com/usercontent/200...00-358890.html Welcome to the Socialist States of Barakistan An armed man is a citizen. An unarmed man is a subject. -Author unknown.

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