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Old 03-30-2007, 06:15 PM   #1
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XD9 Tactical on it's way back for warranty work.

So here's what went with it:

================================================== ==
Re: XD9401 s/n US920xxx (pistol, 2 SA magazines, and SA case)



This pistol is being returned for repair to address a reliability issue.

The problem manifests as a failure to completely extract and/or eject a spent case. I would guess this is a 1 in 50 occurrence. I have provided two photos that visually simulate the condition I am experiencing. The photos depict an actual spent casing which has failed to extract and a fresh cartridge (depicted by a darker snap cap) which is attempting to feed. Sometimes the spent case gets about half way out and sometimes only just a bit out of the chamber. This results in what I believe is called a “three point stoppage.” I have included two of the most recent spent cases where this happened.

The ejection of spent cases with this pistol has seemed weak from the time I purchased it new but I don’t know what the “usual” vigor of ejection is with the XD pattern pistol. I do know that if I attempt to eject a spent case or a snap cap with the magazine removed, the case/snap cap just falls out the bottom of the magwell. By comparison, magazine in or out, my GLOCKs throw the case/snap cap well clear out the ejection port.

This reliability issue has been noticed with all the factory ammo I have ever used. In addition, on advice of a gunsmith, I have sent the pistol uncleaned after the last range session. He told me that sometimes this is an aid to diagnosing a problem. Sorry for the mess.

Please also let me know what procedure I should use to recoup my shipping costs to your facility.

In truth, I believe this condition is a rare exception with the XD line of pistols. I am confident you good folks can address this issue. Thanks for you help!
================================================== =====


The "photos" are way to big to include here. I'll keep you posted as to how this turns out...
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Old 03-30-2007, 09:59 PM   #2
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Did you call Springfield first and get a RMA#(?) This
Quote:
Please also let me know what procedure I should use to recoup my shipping costs to your facility.
makes me think you didn't. If not, you might want to call them as it may hinder the processing of your gun for repair. good luck.
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Old 03-30-2007, 10:25 PM   #3
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Im new here so I'll ask this, but have you been shooting weak ammo with it? Mouse fart reloads? If so put some normal power or hot stuff down the pipe and let her rip. If thats not the fix, try a lighten recoil spring.

I dont want to question your ability, but like I said I dont know the history of your problem.

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Old 03-30-2007, 10:54 PM   #4
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Warranty

Just got my XD9 back from Springfield. Had the same problem, failure to eject/double feed. Appears that they reamed the chamber, and definitely smoothed around the edges. New extractor installed, and appears that a new ejector has been installed and machined to be more efficient. Not sure, but the recoil spring(s) may've been replaced with stronger ones. Haven't tried it out yet, maybe in a couple days, weather permitting. Love this gun, shot fine up to about 1200 rounds before having problems. Thought I had forgotten how to shoot a polymer.
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Old 03-30-2007, 11:38 PM   #5
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Trying to answer all the questions thus far:

Yup - got an RMA and just reminding them of their shipping recoup policy
Ammo - all good stuff including top line defensive loads
Similar problem - hope they put the good fix in for you! Me too...

Thanks guys!
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Old 04-02-2007, 09:12 PM   #6
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Warranty

Forgot to mention I had taken my gun back to the SA dealership I bought it from (nice local shop) and they didn't charge me a dime. Every time I've sent something to SA this way I got the gun back in less than a few weeks.

Tested the XD9 4" today with 150 FMJ 115 gr Magtech and 20 +P 124 gr Speer Gold Dot with zero malfunctions. Very happy now.
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Old 04-03-2007, 08:10 AM   #7
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Quote:
Originally Posted by JXD
Forgot to mention I had taken my gun back to the SA dealership I bought it from (nice local shop) and they didn't charge me a dime. Every time I've sent something to SA this way I got the gun back in less than a few weeks.

Tested the XD9 4" today with 150 FMJ 115 gr Magtech and 20 +P 124 gr Speer Gold Dot with zero malfunctions. Very happy now.
That sounds like a great shop - we need more of those - and glad to hear SA put the fix on your XD. Have you noticed any difference in ejection energy from before it took a trip back to SA?
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Old 04-04-2007, 02:38 PM   #8
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Glad it's fixed. I was going to suggest checking the hook on the extractor and squaring it up if necessary, and also putting a light polish to the barrel throat.

If SA already did it, no need.

Out here we have to pay about $70 to overnight ship guns anywhere so I usually try the simple fixes myself first.
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Old 04-05-2007, 01:06 PM   #9
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sounds like an extractor/ejector issue, since manually cycling the slide should flip the spent brass out with some gusto, not just simply drop it down the magwell.
SA will make it right.
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Old 04-06-2007, 10:30 AM   #10
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Quote:
Originally Posted by malkore
sounds like an extractor/ejector issue, since manually cycling the slide should flip the spent brass out with some gusto, not just simply drop it down the magwell.
SA will make it right.
Yeah - I think you are probably right on the mark. I am leaning more to the extractor since what happens when the "bad thing" happens is a partial extraction followed up by a fresh round being caught under the expended case. My GLOCK, Para 1911 (PXT extractor), SW1911 all hold the spent case real tight to the breechface on extraction until the case hits the ejector then "pa-ting" out she goes with gusto. The XD never did. Sorta just piddled out. And I too have every confidence that SA will do that voodoo that they do so well...
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