Email about warrany on used gun. Confirmed covered - XDTalk Forums - Your HS2000/SA-XD Information Source!

justinbaker · 03-31-2006, 10:28 AM

i emailed them about 2 weeks ago asking about the warranty on a used gun. The first email i got from them said it would not be covered. But here is the second email i received

Quote:

Dear Justin,

Thank you for contacting Springfield. I greatly apologize for not getting back to you sooner. We have been very busy. There is a life time warrantee on all Springfield products for any manufacturing defects. As long as there aren’t any modifications done to the pistol that would cause a problem or change the mechanics of it, then any repairs (again on manufacturing defects) would be covered. There should be no reason why you couldn’t send in the warrantee card yourself. Please feel free to contact me back if you have any further questions or concerns. Have a great weekend!

Best regards,

Megan Klavon

SA Repair Dept/Customer Service Rep

420 W Main St

Geneseo, IL 61254

800.680.6866 ext 8986

megan@springfield-armory.com

**jalley** · 03-31-2006, 10:35 AM

I guess whether or not a used gun is covered under the warranty depends on which day of the week you ask and/or who is doing the answering.

UberDuper · 03-31-2006, 10:44 AM

There's really no point in continuing to post these, is there? You get an email that says one thing. Someone else gets and email that says another. It doesn't prove anything to anyone.

You want proof? Buy a used XD and break it. See if they warranty it.

UD.

justinbaker · 03-31-2006, 10:46 AM

but at least now i have some hard proof of them telling me they will warranty a used gun. So in the future if they should deny me, then i have this as a backup.

BigBob68 · 03-31-2006, 11:43 AM

Lifetime and transferable. Yes it goes with the gun, whoever owns it.

one-eyed-fatman · 03-31-2006, 05:14 PM

Quote:

Originally Posted by jalley

I guess whether or not a used gun is covered under the warranty depends on which day of the week you ask and/or who is doing the answering.

That's why I always keep Megans email addy handy. She seem to back the company's products better than some of the other people at SF do.

happygunner · 03-31-2006, 06:38 PM

I guess now everyone can sleep tonight

Myself I really was not worried

**Frenchy** · 03-31-2006, 09:43 PM

Explain to me why this would be any different than any other major gun manufacturer..? It's a non-issue, IMO.

Sandy · 04-01-2006, 05:53 AM

BigBob: How about posting your source for "transferable"??

In another thread, an e-mail was received from Springfield which says that the warranty only applies to the original owner. There's nothing in Megan's e-mail that covers that subject.

**Old School** · 04-01-2006, 06:56 AM

I do agree with Frenchy. The warranty issue is a non-issue. The only thing that matters is what is in the manual and what the person on the other end of the phone says, when you call SA for a Repair RMA. I feel that SA has been generous with their support on the XD and HS2000s. Once they start selling parts, the world will be a perfect place.

OS

03-31-2006, 06:38 PM	#7
happygunner XDTalk 1K Member Join Date: Mar 2006 Location: Houston Tx Posts: 1,140	Now everyone can sleep tonight I guess now everyone can sleep tonight Myself I really was not worried

03-31-2006, 09:43 PM	#8
Frenchy XDTalk 10K Member Join Date: Mar 2001 Location: Mid-Missouri Posts: 13,250	Explain to me why this would be any different than any other major gun manufacturer..? It's a non-issue, IMO. __________________ ~SC Harvey~ "You are the instruments that God is going to use to bring about universal change, and that is why Barack has captured the youth. And he has involved young people in a political process that they didn't care anything about. That's a sign. When the Messiah speaks, the youth will hear, and the Messiah is absolutely speaking."...Nation of Islam leader Louis Farrakhan RON PAUL IN 2008

04-01-2006, 06:56 AM	#10
Old School XDTalk 5K Member Join Date: Dec 2003 Location: Illinois Posts: 7,632	I do agree with Frenchy. The warranty issue is a non-issue. The only thing that matters is what is in the manual and what the person on the other end of the phone says, when you call SA for a Repair RMA. I feel that SA has been generous with their support on the XD and HS2000s. Once they start selling parts, the world will be a perfect place. OS __________________ Visit www.pistolgear.com for all of your XD needs!

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03-31-2006, 10:35 AM	#2
jalley XDTalk 1K Member Join Date: Feb 2005 Location: WV Posts: 1,409	I guess whether or not a used gun is covered under the warranty depends on which day of the week you ask and/or who is doing the answering.

03-31-2006, 10:44 AM	#3
UberDuper XDTalk 100 Member Join Date: Sep 2005 Posts: 201	There's really no point in continuing to post these, is there? You get an email that says one thing. Someone else gets and email that says another. It doesn't prove anything to anyone. You want proof? Buy a used XD and break it. See if they warranty it. UD.

03-31-2006, 10:46 AM	#4
justinbaker XDTalk 1K Member Join Date: Mar 2006 Location: Albuquerque, New Mexico Posts: 1,065	but at least now i have some hard proof of them telling me they will warranty a used gun. So in the future if they should deny me, then i have this as a backup.

03-31-2006, 11:43 AM	#5
BigBob68 XDTalk 500 Member Join Date: Jan 2005 Location: Missouri Posts: 518	Lifetime and transferable. Yes it goes with the gun, whoever owns it.

04-01-2006, 05:53 AM	#9
Sandy XDTalk 100 Member Join Date: Mar 2006 Posts: 176	BigBob: How about posting your source for "transferable"?? In another thread, an e-mail was received from Springfield which says that the warranty only applies to the original owner. There's nothing in Megan's e-mail that covers that subject.